Central East Community Care Access Centre
Scarborough Branch


Office phone: 416-750-2444 ; Chinese (Cantonese, Mandarin) 416-701-4806 ; French 416-701-4646
Toll-free phone: 1-866-779-1931
Fax: 416-750-8234
Web site: www.ce.ccac-ont.ca
Address: 100 Consilium Pl, Ste 801, Toronto, ON, M1H 3E4


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Location (Intersection): Scarborough Central (McCowan Rd and Ellesmere Rd)
Hours: Mon-Fri (8:30 am-8 pm); Sat-Sun, holidays (8:30 am-4:30 pm)
Area served: Scarborough, except Eglinton Ave E (north) to Lake Ontario (south), Victoria Park Ave (west) to Warden Ave (east) which is covered by Toronto Central Community Care Access Centre
Languages of service: English ; French ; Chinese (Mandarin) ; Chinese (Cantonese) ; interpreters available for other languages
Eligibility:

• Varies according to service * must have Ontario Health Insurance
• In-home services
  • needs that cannot be met on an outpatient basis
  • a medical condition that can be adequately treated in the home or school
• Placement in long term care homes
  • adults 18 years and over with care needs that can be met in a long-term care home, who need nursing care, assistance with activities of daily living or on-site supervision or frequent monitoring

How to apply:

• Self referral
• if referral by family, friends, health professionals or others, consent is required
• Placement in long term care homes:
  • eligible applicants will be placed on waiting list of one to five facilities in Ontario chosen by the applicant
  • applicants will not be placed without their consent
  • applicants may select individual facilities, but may not apply to them directly

Fees: Free with Ontario Health Insurance
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description:

• Arranges in-home or school-based health and social services, and placement in long term care homes
• service coordination
• information and referral for related community services

• In-home services:
  • nursing care
  • physiotherapy, occupational therapy
  • speech-language pathology
  • social work
  • nutritional counselling
  • personal support, homemaking
  • if eligible for above services, other services may be provided such as drug card, medical equipment or supplies, laboratory services, transportation
• School-based services:
  • professional services to enable children with disabilities or ongoing diseases to attend school
• Acquired brain injuries:
  • access to and coordination of services
• Also information and referral assistance in linking to existing community support services, which may also be contacted directly by consumers
• such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based
• also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services

• Placement in long term care homes:
  • access for admission to all long term care homes, or for transfer to facilities outside Scarborough
  • does not include seniors apartments, retirement homes, or chronic care hospitals
  • subsidies for ward accommodation may be available -- apply directly to facility after placement
• Short stay:
  • respite for caregivers
  • includes persons with Alzheimer Disease
  • Convalescent Care -- following surgery or illness
  • medical and therapeutic supportive care provided in a long term care home
  • usually 30-45 days
• Crisis placements:
  • when support suddenly breaks down at home, person is placed wherever a bed is available, while awaiting placement in the facility of choice

Organization type: Non Profit


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Last complete update: 2010-07-21
Last modified date: 2011-08-15