- Neighbourhood Information Post opened
- First staff hired,
- Incorporated and registered as a charitable organization.
- N.I.P. started food relay service.
- N.I.P. in conjunction with the Oak Street Community Project and the Don Vale Community Centre, sponsored an Information Sharing Workshop for all groups in the Ward Seven Area,
- Inquiries and requests reached 5,000.
N.I.P.'s Ward 7 Directory went on sale. Over two hundred copies were sold.
- N.I.P handled over 6,000 inquiries-
N.I.P. sponsored "Food and Fitness" month in the fall.
- N.I.P.'s revised Downtown East Directory went on sale,
N.I.P. held "Community Information Week".
- N.I.P. produced 60 minute shows for Rogers Cable, Channel 10.
- N.I.P. and Regent Park Services Unit produced Now's The Time
an informal booklet with pictures and maps about the services in the East Downtown Area of Toronto.
- N.I.P. began a regular column on 7 News - "N.I.P. Answers Your Questions".
- N.I.P. Dances were organized to raise money.
- N.I.P.'s volunteers sold fresh holly door to door, to raise funds.
- The Downtown East Directory was first published, with more than 700 entries,
N.I.P. received 7,000 requests for assistance. Letter Carriers Alert Program was added to N.I.P's list of services. It was a security program for senior citizens, shut-ins, and people living alone in the downtown area.
- Published the Downtown East Handbook for Single Parents.
- Supplement for the East Toronto Directory was published.
- N.I.P. started the Odd job Registry,
- N.I.P. was automated,
- Case management opened,
- St. Jamestown Neighbourhood Office opened.
- Data transferred to Edibase.
- Inquiries reached 18,000.
- N.I.P. joined On-line Ontario
- Case management closed: staff laid off
- St. Jamestown. Emergency meeting took place on Jan. 6. N.I.P. closed effectively on Jan. 11. N.I.P. resumed operation in September. New staff was hired.
N.I.P. held an Open House in October. N.I.P. organized a series of Community Consultation meetings with service providers and residents of the community.
- First edition of N.I.P.'s newsletter: The N.I.P. Update,
was published in the spring.
- N.I.P. was featured on CFTO's Eye on Toronto.
Language capabilities included: Arabic, Cantonese, Pilipino, Hindi, Malayalam, Portuguese, Sinhalese, Tamil,
- First meeting of the Program Advisory Committee in September,
- N.I.P. began a partnership with Metro Social Service Area Office "J". Welfare intake now available at N.I.P. one day a week.
- N.I.P's Program Advisory Committee organized a series of "Brown Bag Meetings" to educate the community on various social services available in the downtown Toronto East community,
- N.I.P. received Trillium Grant to start a community development project in St. Jamestown.
- N. I. P.'s funding from MCSS and MCTR was cut. N.I.P. went through scenario planning and developing a two-year business-plan to survive the cuts.
- N.I.P., in partnership with City of Toronto, conducted community consultation in St. Jamestown.
- Community Consultation meetings were held with various ethnic groups in St. Jamestown.
- St. Jamestown Multicultural Work Group was formed.
- St. Jamestown Multicultural Work Group published a news bulletin, featuring information on English As Second Language and Computer Classes.
- N.I.P. started receiving Winter Relief Grant from United Way.
- N.I.P. established own Web site and set up E-mail.
- St. Jamestown Women's Friendship Group was formed.
- N.I.P., in partnership with CNH and Dixon Hall, received funding from City of Toronto (Housing Initiative Fund) to undertake a "Housing Trusteeship Pilot Project".
- N.I.P., in partnership with CNH and Dixon Hall, received funding from Industry Canada to start providing free Internet and E-mail access for the community.
- N.I.P. held an Open House in November.
- N.I.P. launched the Housing Trusteeship Project.
- N.I.P., in partnership with Regent Park Community Health Centre, Central Neighbourhood House and Dixon Hall, received funding from City of Toronto (Housing Initiative Fund) to undertake the "Housing Help Rent Bank Project". The project was launched in September, 1999.
- "Voice to Screen Project" was officially launched.
- N.I.P. became the Central Administration of the expanded phase of the "Housing Help Rent Bank Project" for the City of Toronto.
- Funding for the "Voice to Screen Project" was renewed.
- Received funding from Supporting Communities Partnership Initiative (SCPI) to conduct a homelessness prevention needs assessment on seniors, youths and childless couples,
- The Ontario Rent Bank Network was formed. First meeting was held in Toronto.
- "Voice to Screen Project" renamed as "East Toronto Internet Access Project" (ETIA).
- New web site www.OntarioRentBank.net
Molson Hospitality Employees' Fund was launched - administering rent relief to employees in hospitality industry whose employment has been affected by SARS,
- Began a series of information sessions for Chinese seniors.
- Energy Grant Program sponsored by Enbridge Gas Distribution Inc. was launched.
Chinese Immigrant Women's Support Group was formed.
- Rent Bank expanded through funding from three levels of government and United Way of Greater Toronto.
- Began partnership with Toronto Public Health in offering Peer Nutrition Program for parents with children from 6 months to 6 years old
- The Toronto Rent Bank was recognized as a Vital Idea by the Toronto Community Foundation, and received Vital Ideas Grant to conduct research, planning and promotion for the program
- Energy Grant Program was renamed as Winter Warmth. Partners included Enbridge Gas Distribution and Toronto Hydro.
- The Toronto Rent Bank was selected by the National Secretariat on Homelessness as one of the Promising Approaches
- N.I.P. began to provide training and compile statistical reports for the province wide Winter Warmth Program
- Offered recreational programs and case management services to Chinese-speaking seniors. Began partnerships with Dixon Hall and Sherbourne Health Centre in serving Chinese-speaking seniors.
- Provincial funding for the Rent Bank became annualized.
- Selected as a member of the Low Income Energy Program Working Group to help develop a new provincial energy assistance initiative.
- In response to the economic downturn, the Toronto Rent Bank began offering Rent Deposit loans to help households affected by the recession to move into more affordable housing. The Rent Bank also began offering more flexible repayment options to help Rent Bank clients deal with their finances and maintain their tenancies.