• Community information and referral
• assistance in filling out forms
• annual income tax clinic
• phone and mail registry service
• local service directories
• outreach program
• case management
• advocacy
• settlement services
• housing trusteeship services
• community education
• telephone and computer available for community use
• East Toronto Internet Access (ETIA) — Internet access and training for people who are homeless or who have low incomes, including e-mail

Rent Bank coordinating agency, ontariorentbank.net — interest-free loans to low income individuals, couples, seniors or families living in market rent units who face eviction as a result of rental arrears — Toronto Rent Bank Access Centres: http://www.nipost.org/toronto-rent-bank-access-centres

• must have legal status in Canada and meet income requirements
• clients of Ontario Works, Ontario Student Loan Program, and Ontario Disability Support Program are not eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month’s rent deposit to move into more affordable housing

Also administers the Winter Warmth Fund/LEAP sponsored by Enbridge Gas Distribution, Toronto Hydro Electric System, and United Way Toronto — assistance to low income individuals and families who are in arrears for their natural gas and electricity utility bills, and have exhausted all other sources of financial support