Services for Refugee Claimants arriving in Toronto
For a list of FREE settlement and other community services or referral, you can phone:
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211toronto | phone 211 | 24 hours
FCJ Refugee Centre | 416-469-9754
Red Cross First Contact | 416-771-9540
Monday-Friday | 8:30 am-4:30 pm
Romero House | 416-763-1303
Salvation Army | 416-360-6036
YMCA Newcomer Information Centres:
North York | 416-630-0330 ext 189
Scarborough | 416-609-0218
Toronto | 416-928-3362
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Ask a settlement worker about...
SHELTER, HOUSING HELP & DROP-IN SERVICES
Phone 211 for the nearest free housing help and drop-in programs.
Tenant Hotline | 416-921-9494
Central Family Intake
For family shelters | 416-397-5637
Red Cross First Contact
Toll free 1-866-902-4993
HEALTH CARE
The Canadian government pays for your emergency medical care and for your Immigration Medical Report. The assistance is called Interim Federal Health (IFH), which is listed in your brown Immigration Eligibility document.
NOTE: Ask a Settlement Worker to explain the immigration Medical before booking the appointment with a doctor.
Emergency Medical Care
Call 911 for police, fire or ambulance during any
emergency where people or property are at risk.
To get help in a language other than English
say your language and your country.
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LEGAL AID
Legal Aid Ontario may pay a lawyer to help you complete the Personal Information Form (PIF) and attend the Immigration and Refugee Board Hearing with you. It also pays for interpretation and translation. Consult a Settlement Worker and /or phone 211 for the address of the Ontario Legal Aid office in the area where you live.
ENGLISH CLASSES & CHILDREN'S SCHOOLS
Ask a settlement Worker about free English as a Second Language (ESL) classes and schools for children; and to refer you to programs near where you live. You may need to pay for supplies.
WORK PERMIT & SOCIAL INSURANCE NUMBER
You can apply for a Work Permit after your PIF has been given to the Immigration and Refugee Board and you have completed the Immigration Medical. You must apply for a Social Insurance Number (SIN) after you receive your Work Permit.
Ask a settlement Worker for the nearest Service Canada Centre.
To apply for ONTARIO WORKS (OW) employment and financial services, phone 416-397-0330, Toronto Social Services Application Centre, Monday-Friday, 8:30 am-4:30 pm. You must have your immigration documents available when you apply. For more information about Toronto Social Services and multilingual access, visit: www.toronto.ca/socialservices .
ONLINE INFORMATION
Produced by the Immigrant & Refugee Housing Committee (IRHC) with the generous contribution of Findhelp Information Services.
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