RR Psychiatric/Mental Health Support Services

Alternatives: East York Mental Health Counselling Services Agency

Office phone: 416-285-7996
Fax: 416-285-5733
Email: info@alternativestoronto.org
Web site: www.alternativestoronto.org
Address: 1245 Danforth Ave, Toronto, ON, M4J 1M8


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Location (Intersection): Toronto East (Greenwood Ave and Danforth Ave)
Hours: Monday to Friday 9 am-5 pm -- flexible for client meetings
Area served: Individuals -- Eglinton Ave E (north) to Danforth Ave (south), Broadview Ave (west) to Victoria Park Ave (east)
  • groups -- City of Toronto
    Languages of service: English ; Urdu ; Hindi ; Gujurati ; Farsi ; Dari
    Eligibility: Persons 16 years and older with serious, longstanding mental health problems
    How to apply: Call or walk in - self referral strongly encouraged
    Fees: None
    Physical access: Wheelchair accessible -- call for assistance
  • barrier free washroom
    Service description: Community mental health program
    • consumer/survivor participation in all aspects of agency
    • case management/community support
    • advocacy
    • education
    • supportive counselling
    • groups
    • links with other services
    • information and referral
    Consumer/Survivor and Family Community Development Project:
      supports consumer/survivor and family involvement in community mental health reform
    • promotes and develops community mental health supports
    Organization type: Non Profit ; Registered Charity


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    Last complete update: 2012-06-13
  • COTA Health

    Adams House
    Office phone 416-785-9230 (Client Service Centre)
    Toll-free phone 1-888-785-2779
    Fax 416-785-9358
    Email info@cotahealth.ca
    Web site www.cotahealth.ca
    Address 425 Sherbourne St, Toronto, ON, M4X 1K5


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    Location (Intersection) Toronto East (Sherbourne St and Carlton St)
    Area served Greater Toronto Area
    Languages of service English
    Eligibility
    • Persons 16 years or older, with serious mental illness, who are homeless or at risk of becoming homeless
    • must have ongoing support from worker/case manager and financial support such as Ontario Disability Support Program (ODSP) or Ontario Works (OW)
    How to apply Call Client Service Centre
    Fees Subsidized rent
    Physical access Not wheelchair accessible
    Service description
    • Supportive housing program with accommodation and support for 20 men and 6 women
    • private bedrooms
    • shared bathroom and kitchen
    • staff on site during daytime hours
    Organization type Non Profit ; Registered Charity


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    Last complete update: 2011-07-04
    Last modified: 2011-08-29

    Hong Fook Mental Health Association

    Downtown Office
    Office phone: 416-493-4242
    Email Address: info@hongfook.ca
    Web site: www.hongfook.ca
    Address: 260 Spadina Ave, Ste 408, Toronto, ON, M5T 2E4


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    Location (Intersection): Toronto Central (Spadina Ave-Dundas St W)
    Ward: Trinity-Spadina (Ward 20)
    Hours: Monday - Friday (9:00 am - 5:00 pm)
    Area served: City of Toronto
    Languages of service: Chinese (Cantonese) ; Chinese (Mandarin) ; English ; Khmer ; Korean ; Vietnamese
    Eligibility: Community education -- open to all
    • all other programs -- consumers/survivors and their families of Cambodian, Chinese, Korean or Vietnamese descent who are over 16 years and have difficulty accessing other mental health services
    • Supportive Housing Program -- for consumer/survivors who are able to live independently with support

    How to apply: Call intake for appointment
    Physical access: Not wheelchair accessible
    Service description:
    • Information and referral, short term supportive counselling and case management
    • advocacy
    • leadership and life skills training
    • English as a Second Language (ESL) classes
    • Supportive Housing Program - see eligibility above
    • psychosocial recreation and education activities
    • peer support and self help groups
    • support groups for family members
    • volunteer development
    • General community education
      • mental health promotion
      • consultation and educational services to agencies and professionals on ethno-racial mental health issues
      • partner agency in Mount Sinai Hospital's Community Health Program and Wellness Centre
    Organization type: Non Profit ; United Way ; Registered Charity

    Last complete update: 2011-04-18
    Last modified: 2011-08-15

    Youthdale Treatment Centres

    Office phone 416-368-4896
    Crisis phone Psychiatric Crisis Service 416-363-9990
    Fax 416-368-3192
    Email management@youthdale.ca
    Web site www.youthdale.ca
    Address 227 Victoria St, Toronto, ON, M5B 1T8


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    Location (Intersection) Toronto Central (Yonge St and Dundas St E)
    Contacts Paul Allen, Clinical Director
    Hours
    • Monday-Friday (9:00 am - 5:00 pm)
    • Psychiatric Crisis Service -- Monday-Sunday (24 hours)

    Languages of service English
    How to apply Call general number above for non-emergency programs
    Fees Fee-for-service -- some outpatient psychotherapy services for youth and their families, and child and adolescent psychoeducational, psychological and neuropsychological assessments
    Physical access Call ahead for wheelchair access - entrance close to parking
    Service description
    • residential treatment centres in various locations for youth 12-18 years with emotional, behavioural and adjustment difficulties
      • outpatient counselling and assessment for youth and their families
      • also rural program
      • Sleep Centre
    • Psychiatric Crisis Service 416-363-9990
    • Mobile Crisis Support Team
      • professional team responds to children and youth in crisis, supports family or agency in crisis resolution
      • Acute Support Unit -- 10 bed, secure short term residential crisis unit for youth from 12 to under 16 years at risk to themselves or others
      • children under 12 years admitted only with Ministry of Community and Social Services' consent
      • assessment, crisis intervention, case management support for referring agencies
    • Transitional Psychiatric Unit
      • 10 bed unit for children and youth under 16 years with emotional, psychological and/or cognitive impairments
    • Medication Consultation Clinic
      • for general practitioners who work with youth who live at home with their families
      • consultation with a Youthdale child psychiatrist regarding medication concerns
    Organization type Non Profit ; Registered Charity


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    Last complete update: 2010-03-11
    Last modified: 2011-08-15

    A-Way Express Courier Service

    Office phone: 416-424-2266
    Fax: 416-424-4528
    Email: info@awaycourier.ca
    Website: www.awaycourier.ca
    Address: 2168 Danforth Ave, Toronto, Ontario, M4C 1K3


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    Intersection: Toronto East (Woodbine Ave and Danforth Ave)
    Hours: Monday to Friday (8:30 am-5:30 pm)
    Area served: City of Toronto
    Languages of service: English
    How to apply: Prospective employees -- fill out application at office
    Physical access: Wheelchair accessible main floor and barrier free washrooms
    Service description:
    • courier service staffed and run by consumers/survivors of the mental health system
    • Couriers travel by TTC, same day delivery to most of Toronto
    • Competitive rates
    • Employment opportunities include full and part time courier and office staff positions
    • Nonprofit
    • Accent on Ability
      • Develops education, training and employment opportunities for consumers/survivors
    Organization type: Non Profit



    Last complete update: 2010-02-02
    Last modified date: 2011-08-15
    Subjects: Job Retraining ~ Mental Illness/Emotional Disabilities; Job Development ~ Mental Illness/Emotional Disabilities; Courier Services ~ Mental Illness/Emotional Disabilities

    St Jude Community Homes - Milan Street Site

    Office phone 416-703-7222 ext 322
    Fax 416-359-9169
    Email adrury@sjch.ca
    Web site www.sjch.ca
    Address 270 Milan St, Toronto, ON, M5A 4C3


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    Mail Address 431 Dundas St E, Toronto, ON, M5A 2B1
    Location (Intersection) Toronto East (Parliament St and Dundas St E)
    Contacts Alan Drury, Program Manager (adrury@sjch.ca)
    Hours
    • Office: Monday - Friday (9:30 am - 5:30 pm)
    • Support staff: Monday - Friday (9:30 am - 11:30 pm), Saturday - Sunday (24 hours)

    Area served Central Toronto
    Languages of service English
    Eligibility Single adults with psychiatric disabilities who are in need of affordable housing, require support services, have some independent living skills, and express a desire to be part of a community focused model of housing
    How to apply
    • referral from mental health worker
    • tour, application form
    • joint interview by staff and residents

    Fees Partial meal program $225 per month
    Physical access Not wheelchair accessible - designated parking
    Service description
    • Supportive housing
      • 30 self-contained bachelor apartments with kitchens
      • partial meal program for residents -- breakfast and supper Monday-Friday
      • social and recreation activities
      • customized support as needed, including on site professional and peer support
      • cooperative, community environment

    Organization type Non Profit ; Registered Charity


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    Last complete update 2011-04-21
    Last modified: 2011-08-03

    St Jude Community Homes

    Office phone Central Intake 416-359-9241 ; General inquiries 416-703-7222 ext 322
    Fax 416-359-9169
    Email mbock@sjch.ca
    Web site www.sjch.ca
    Address 431 Dundas St E, Toronto, ON, M5A 2B1


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    Location (Intersection) Toronto East (Parliament St and Dundas St E)
    Contacts Mare Bock, Housing Administrator
    Alan Drury, Program Manager
    Hours
    • Office: Mon - Fri (9:30am - 5:30pm)
    • Support Staff: Mon - Fri (9:30 am-11:30 pm), Sat - Sun (24 hours)
    Area served Central Toronto
    Languages of service English
    Eligibility Single adults with psychiatric disabilities who are in need of affordable housing, require support services, have some independent living skills, and express a desire to be part of a community focused model of housing
    How to apply Referral from mental health worker
    • tour, application form
    • joint interview by staff and residents
    Fees
    • Rents geared to income
    • Meals -- $225 month
    Physical access
    • Apartments not wheelchair accessible
    • service areas wheelchair accessible including main entrance
    • wheelchair lift to ground floor -- staff must be notified to meet visitor
    • designated parking
    Service description Supportive housing
    • 37 self-contained bachelor apartments with kitchens
    • partial meal program for residents -- breakfast and supper Monday-Friday
    • social and recreation activities
    • customized support as needed, including on site professional and peer support
    • cooperative, community environment
    Organization type Non Profit ; Registered Charity


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    Last complete update: 2011-04-01
    Last modified: 2011-08-02

    LOFT Community Services

    Mental Health and Justice Initiative
    Office phone 416-757-6454
    Fax 416-916-2383
    Web site www.mentalhealthandjustice.org
    Email Address: unitregistry@mentalhealthandjustice.org
    Mail Address 205 Richmond St W, Ste 301, Toronto, ON, M5V 1V3


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    Location (Intersection) Toronto Central (University Ave and Queen St W)
    Contacts Tony Crosbie, Interim Program Director, 416-757-1565, tcrosbie@loftcs.org
    Hours Office -- Monday to Friday 9:00 am - 5:00 pm
    Languages of service English
    Eligibility Referrals from Mental Health and Justice Network agencies
    How to apply Apply online or download application form from website
    Physical access Some wheelchair accessible housing -- office is not accessible but meetings can be arranged off-site
    Service description
    • housing support services for people 16 years and older with serious mental illness, currently involved with the criminal justice system, and homeless or potentially homeless
    • housing referrals
    • support with mental health issues, employment, social skills
    • crisis support
    • in partnership with Canadian Mental Health Association, COTA Health, Houselink Community Homes -- see separate entries

    Organization type Non Profit ; Registered Charity



    Last complete update: 2010-04-28
    Last modified: 2011-08-02

    Canadian Mental Health Association

    Toronto Branch
    Office phone: 416-789-7957
    Fax: 416-789-9079
    Email: cmha.toronto@sympatico.ca
    Web site: www.toronto.cmha.ca
    Address: Lawrence Square Mall, 700 Lawrence Ave W, Ste 480, Toronto, ON, M6A 3B4


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    Location (Intersection): North York West (William R Allen Rd and Lawrence Ave W)
    Hours: Monday - Friday (9:00 am - 5:00 pm)
    Area served: City of Toronto * some programs and services -- City of Toronto west
    Languages of service: English ; French ; Case Management Services -- also French and Italian
    Eligibility:
    • persons 16 years and older with serious mental health illness
    • Housing Services -- persons who are homeless or at risk of becoming homeless due to mental illness
    How to apply: Call 416-789-7957 ext 282 or e-mail tgordon@cmha-toronto.net for intake
    Physical access:
    • wheelchair accessible building including main entrance and barrier free washrooms
    • elevators with lowered buttons
    • designated parking
    Service description:
    • range of community support services
    • education and mental health promotion to general community
    • publications
    • systemic advocacy
    • Services for general community:
      • Info, Intake and Referral, 416-789-7957 ext 282 or 416-289-6285, cmha.toronto@sympatico.ca
        • telephone information on community support and treatment * referrals to appropriate programs and community agencies
      • Public Education, 416-789-7957 ext 260, workshops@cmha-toronto.net
        • workshops on understanding mental illness, workplace impact of employee mental health issues, cross-cultural issues and resettlement stress, ASIST Applied Suicide Intervention Training, Stress Sense and Negative Attitudes, Difficult People
    • Services for clients, their families and/or friends:
      • Case Management Services:
        • for persons with serious mental illness who require support to live and work in the community
        • assistance in meeting basic needs (food, shelter, finances), developing skills and accessing community resources
      • Community Treatment Order (CTO) Case Management Services:
        • intensive case management for persons on Community Treatment Orders with serious mental illness who require support to live and work in the community
        • assistance in improving life skills, meeting basic needs (food, shelter, finances), accessing community resources, and participating in work and social opportunities
      • Early Intervention Program (MOD), 416-289-6285 ext 243
        • aims to improve services for young persons in early stages of psychosis by enhancing recognition of early signs and symptoms
        • community based, interdisciplinary, recovery focused clinical service
        • provision and coordination of treatment, education, case management, support and referrals
      • Employment Services, 416-789-7957 ext 231
        • access to employment and training for people with mental health illness
        • comprehensive employment assistance, employment preparation, job coaching, and employment placement and support
        • includes consumer operated catering and cleaning business
      • Holiday Gift Program:
        • gifts of warm clothing each December to consumers of mental health services
        • distributed through mental health agencies
      • Housing Services:
        • access to subsidized, shared and single unit housing across Toronto
      • Keele Street Women's Group:
        • social support and rehabilitation program for women who are socially isolated
      • Mental Health Court Support and Diversion Program:
        • Metro West Court
        • diversion of individuals with serious mental illness from the court system to mental health and community support services
        • court support worker assistance
        • consultation available for individuals who do not qualify for diversion -- referrals to mental health and support services to facilitate bail or assist with sentencing
      • NAMI Family-to-Family Education Program: 416-789-7957 ext 270
        • for family members and friends of people who have serious and persistent mental illness
        • 12 week course co-taught by trained volunteer family members
        • includes information about mental illnesses, coping skills for handling crisis and relapse, communication, empathy and listening skills, medications and side effects, self care, rehabilitation, community services and supports, advocacy and fighting discrimination
      • West Metro Assertive Community Treatment Team (ACTT):
        • community treatment, rehabilitation and support services for persons with serious mental illness who have been involved with the legal system
        • services provided by multidisciplinary teams
      • What Next! Peer Support Drop-in: 416-449-4555
        • recreation, arts and crafts, computer classes and information sessions for consumer/survivors
        • program offered Monday-Tuesday, Thursday-Friday 1 pm-8 pm and Wednesday 10 am-5 pm at 3701 Chesswood Dr, Ste 208, North York
    Organization type: Non Profit ; Registered Charity ; United Way


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    Last complete update: 2011-05-12
    Last modified date: 2011-08-15
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